Assessment of the Degree of Quality Attributes of the CDU Electronic Student Information System (CESIS) Among the CDU Students for Second Semester A.Y. 2021-2022
Keywords:
Online Enrolment System, CDU Electronic Student Information System, CESIS quality attributesAbstract
This study evaluates the quality attributes of the CDU Electronic Student Information System (CESIS) among CDU students during the Second Semester of Academic Year 2021-2022. A 22-item questionnaire, modified from Mina et al. (2021), was used, covering domains such as Frequency, Reliability, Usability, Maintainability, Efficiency, and Portability (FRUMEP). Students enrolled at Cebu Doctors’ University were selected through stratified random sampling to identify respondents from each college and department. Among 976 responses, the majority of students rated CESIS highly in terms of Functionality (52.46%). Ratings for other attributes were moderate: Reliability in terms of Accessibility without Failure (50.31%) and Recovery after Failure (62.02%), Usability (49.39%), Efficiency (43.65%), and Maintainability (53.52%). Portability received a high rating (61.82%). Overall, CESIS demonstrated high quality in Functionality and Portability as an online enrollment system. However, moderate ratings in Reliability, Usability, Efficiency, and Maintainability indicate areas for improvement for students enrolled in the Second Semester of Academic Year 2021-2022.
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